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September 9, 2026
When a crisis hits, leaders need to take ownership: which means communicating clearly and with empathy
It’s funny how the comms industry loves to think of itself as rapidly evolving, yet releases and spokespeople still use the same soulless weasel words and jargon that they have for decades. It needs to change.
How to use the dreaded serial or Oxford comma
I once knew an editor who refused to hire someone purely because he didn’t like their use of the serial comma – a punctuation mark so insidious, contentious and divisive that it even goes under several aliases (it's also known as the series, Harvard or, more commonly, the Oxford comma).