Workshops

Business writing courses

Writing needs to be clear, concise and compelling to be effective. This lively and practical training shows you how to achieve that (whether or not you use AI).

Make your writing persuasive: whether it’s for reports, briefs, proposals or emails

Anyone can become a better writer.

My customised staff training, public courses and one-on-one sessions explain how to:

  • write with the audience in mind
  • apply the right tone of voice and style
  • use plain English without dumbing your writing down (even when explaining complex issues)
  • craft short, sharp and snappy sentences
  • use strong verbs
  • write in the active voice (and know when to use the passive)
  • use positive phrasing
  • format your writing to make it easier to read
  • structure different kinds of writing
  • show, not tell
  • make your writing more persuasive
  • avoid common grammatical and punctuation mistakes
  • proofread your own writing.

Half my clients want me to cover how to use AI to write ... and the other half are horrified by the idea. I can make this training work regardless of which camp you fall into, explaining the pros and cons of using AI and what it can and can’t do well.

Business writing course options:

Customised staff training

I provide business and plain English writing courses for a wide range of organisations, from government departments and corporates to not for profits and councils. The training works for staff of all skill levels, whether they’re in sales, admin, HR, customer service, management or marketing.

The course can be tailored to suit whatever kind of writing you want to focus on, whether it’s grants, proposals, ministerial briefs or reports.

I can also base exercises and examples on your organisation's writing. For example, if you want me focus on planning reports, I can create exercises from past reports so participants can clearly see how various writing techniques directly apply to them and their work. This also helps them rethink how they need to approach their writing and what their specific readers need to know.

The training is interactive and lively. Participants are encouraged to ask questions, throw themselves into the exercises and discuss their own challenges and situations.

One-on-one business writing training

Personalised one-on-one sessions are also available, allowing me to focus on the specific writing skills you want to build – and the type of content you need to write.

I can also provide feedback on your writing.

The sessions can be taught online over Zoom or in person.

Online business writing skills course

Study whenever and wherever you want. This online business writing masterclass is equivalent to a full-day course, with six video sessions that each take between 45 minutes to an hour and a half.

It covers all the key skills and techniques you need for business writing: from making sentences easier to read and more effective to how to write different kinds of documents for different audiences.

There are plenty of exercises throughout the course – every time you learn a technique, you’ll then be given an exercise so you can practice it.

You will receive:

  • a handbook that covers essential writing tips and techniques (given as a PDF)
  • a certificate of completion (given as a PDF)
  • unlimited access to the course for up to five years.

If you’d like personalised feedback – or to workshop your own writing – we can also arrange an optional one-on-one Zoom session for an additional fee.

Price: US$95

Public live half-day webinar

I occasionally run public courses over Zoom, as well as in-person courses in Melbourne and Sydney.

"Thanks Dan for an entertaining and thought-provoking session on how to simplify and streamline writing for business. Your delivery was vibrant and motivating and your passion for writing is infectious. Everyone who writes for business needs this course."
Wendy Simmons
Screenwest
"I would highly recommend this course to anyone wanting a clear, helpful guide to business writing."
Christy Tesoriero
Macquarie University
"Dan’s business writing workshop honed into the benefits of communicating in a short and concise manner. It was great to uncover some of the unwritten rules of professional communication to get your message across more effectively. I realised how extensive some of my emails have been and how it may have come across to business partners. I look forward to applying some of the techniques into practice."
Bruce Bello
Rockbanqe
"Dan’s online Business Writing course is an eye opening experience. It’s simple to access and what you learn can be used immediately. People want to feel heard, so learning to write clearly is a game changer. I recommend this course for people who have something to say."
Tilly Haughton
GMHBA
"I loved this workshop and Dan's pragmatic approach. It's given me a lot to consider in my work and personal communications. Thank you for making this topic fun."
Kim Mathews
Central Coast Local Health District
"I've done a few writing workshops in my career and this was the best."
Tara D'Souza
ACCAN
"It was a really useful workshop. It helps you think about how you write and the words you use. I learnt a lot about the importance of using plain and everyday language. I will definitely be using what I have learnt in my job."
Paige Wall
Australian Super
"Dan was fantastic, delivering the workshop in an easy-to-follow way. Dan generously answered our questions and provided great insights from his professional life. I'm looking forward to implementing the techniques."
Katherine
CropLife
"I really felt like my knowledge was being challenged. Dan's knowledge and experience is considerable and I feel privileged to be part of this workshop."
Phillip Falcke
North East Catchment Management Authority
"This workshop has helped me to develop a clear understanding of grammar, punctuation and copy. I've learnt about common mistakes I've been making for years – I won't now. The practice and activities helped to put it into action and I can't wait to get back to work with these skills. Thank you!"
Annie Waterworth
"Very practical and easy to implement in everyday writing. Was great to be able to use material from our own website and tweak it to be more understandable."
Kim McQualter
Murray Local Land Services
"This was a fabulous workshop. It is one of the best I have attended in a long time. It is going to make my writing better. Thank you for your time today."
Daniel Johnson
Dementia Australia
"I really enjoyed the workshop. Very practical and I think it will improve my writing. Very eye opening and I had many aha moments!"
Ilana Lourival
City of Gold Coast
"This course was easy to understand and very engaging. It was good looking at different ways to shorten a paragraph but still have the same message. I enjoyed it and highly recommend this business writing course to anyone who would like to improve their writing skills. Thank you Dan."
Christine Boocock
Mental Health Association of Central Australia
"Great content and very helpful to everyone. The way you engaged everyone made them feel happy to contribute and easily get responses."
Amanda Manwaring
Department of of Transport and Main Roads
"Really good refresher workshop. Helped to clarify often-made grammatical errors and simplify concise writing habits."
Rebecca Sands
Knight Frank
"Thanks Dan. Great information, useful tips and lots of content in the handbook, which is a great resource. I've learnt a lot of things I'm either doing wrong or could do much better!"
Jenny McDonagh
"Enjoyed the format and content and how elements had been applied to our work. Thank you for a fabulous session."
Vanessa Hollidge
Reymond Communications
"Top job – I was engaged the entire time! Definitely taken away some great lessons I'll use in the future."
Jesse Welsh
Nine Entertainment
"Dan was very helpful in improving my writing skills."
Demi Carigliano
Knight Frank
"I am taking away a lot from this workshop: making more use of strong verbs, frontloading and writing short sentences. Thank you very much. Very enjoyable and a rich writing essentials booklet to study."
Siobhan Steven
"Dan was an engaging presenter and answered all questions well. The exercises were extremely helpful in understanding the content."
Lurline Byles
Department of Fire and Emergency Services
"I learnt so much from this workshop. Your teaching style and passion for writing is inspiring. Thank you."
Peter Emptage
"I was really impressed with the course and the delivery was both entertaining and engaging. We covered a lot of ground."
Ewan Richmond
Yarra City Council
"Dan was great. A fresh spin on content."
Nevin Butcher

Who’s teaching this course?

I’m a former Sydney Morning Herald editor and UTS lecturer with over 30 years of writing experience. At the paper I covered almost every industry, from health and science to business and IT.

When I left journalism I worked with a wide range of organisations, where I had to write and edit almost everything from proposals, annual reports and board papers to tenders, briefs and website copy.

Over the past 15 years I’ve taught plain English business writing courses to everyone from government departments and councils to universities, financial firms and real estate companies.

These courses usually run for either half a day or a full day, depending on what the client needs.

Do people who write with AI need this course?

AI works best when it complements, rather than replaces, skills – and that’s certainly the case when it comes to writing.

If people don’t understand what good writing looks like, and how it works, AI can’t help them. They won’t be able to guide it or evaluate what AI has produced. They won’t be able to edit what AI writes – and if they use AI to edit their writing, they won’t know when it’s done a bad job (which, quite frankly, it often does).

AI can only be used for writing and editing when people already have a strong understanding of how to write and edit in the first place. We’re all increasingly seeing writing that sounds the same, says less than it ought to, and isn’t as effective as it ought to be – but this course will ensure your business writing stands out and has the human touch.

Who is this business writing course for?

This course is suitable for all skill levels, across all industries.

The skills you will learn in this course can be applied to:

  • reports
  • briefs
  • memos
  • business emails
  • tenders
  • grant applications
  • legal writing
  • general writing.

Having said that, this business writing course will work for anyone who wants to make their writing clearer and more effective.

Want more information about business writing training?

Let me know if you have any questions or would like a quote.