Business writing course – online masterclass and staff training

Make your writing more effective

Learn how to write clearly, concisely and more persuasively – whether it’s for reports, briefs, emails, proposals or general communications.

Unlike other courses that focus more on theory, this is a practical business writing course that explains key techniques in plain English and has plenty of exercises. In other words, it’s designed to be enjoyable – and to make it easy for you to immediately apply what you’ve learnt to your work.

More specifically, this business writing course covers:

  • writing with the audience in mind
  • planning – and clarifying – your writing
  • using the right tone and style
  • the importance of using plain English to write professionally
  • how to write short, sharp and snappy sentences
  • writing in the active voice (and knowing when to use the passive)
  • using positive phrasing
  • formatting copy to make it easier to read
  • writing in the inverted pyramid style
  • structuring and frontloading content
  • showing, not telling – except when you need to tell
  • how to deliver bad news
  • tips on writing different kinds of content, including business emails, letters, reports, briefs, tenders and grants
  • using the power of three to make your writing more persuasive
  • style guides
  • grammar and punctuation tips
  • proofreading
  • writing great headlines.


Study at your own pace with the Business Writing online course

The Business Writing online course allows you to study whenever and wherever it suits you.

It’s equivalent to a full-day workshop, with six sessions that each take between 45 minutes to an hour and a half (plus you can pause whenever you want).

Once enrolled, you can access the course at any time – unlike other courses, there are no time limits.

You will receive:

  • a handbook that covers essential writing tips and techniques (will be given as a PDF)
  • a certificate of completion (given as a PDF)
  • unlimited access to the course so you can repeat it as many times as you want
  • a 20% discount on all my other training packages, including one-on-one sessions.

Price: $US120 per person.

Find out more


Customised staff training that can be taught online or in person

Imagine if everyone in your organisation wrote clearly, concisely and more persuasively.

I provide writing training for a wide range of staff – whether they’re in sales, admin, HR, customer service, management or marketing. This training can be tailored to suit you and whatever kind of writing you want to focus on, including:

  • reports
  • memos
  • briefs
  • emails
  • proposals
  • grants
  • tenders
  • meeting minutes
  • business letters.

The workshop is highly interactive and filled with plenty of practical exercises – and, if you choose, I can base many of the exercises and examples on your own content.

The length of the course varies depending on your requirements, from half a day to two days.

Ask about staff training

One-on-one business writing training

Personalised one-on-one sessions are also available, allowing me to focus on the specific writing skills you want to build – and the type of content you need to write.

I can also provide feedback on your writing, so that you get advice that’s specific to you.

The sessions can be taught online or in person.

Contact me to find out more

Who am I?

I’m a former Sydney Morning Herald editor and UTS lecturer with over 20 years of writing experience.

Over the past decade I’ve worked with a wide range of organisations – from government departments and councils to universities, financial services and real estate firms – and I know how crucial using plain English is in the workplace.


Public courses on plain English business writing

I also run plain English business writing courses around Australia that are open to the public.

Register your interest and I’ll let you know when the next workshop in your area will be.