Workshops

Plain English business writing course

Learn how to write anything (even if it’s financial, legal or scientific) clearly and simply without dumbing it down.

Make your writing easier to read and understand

Taught by a former Sydney Morning Herald editor with extensive business writing experience (spanning everything from board papers to ministerial briefs), this course explains how to:

  • write with the audience in mind
  • apply the right tone of voice and style
  • use plain English without dumbing your writing down
  • craft short and snappy sentences
  • use strong verbs
  • write in the active voice (and know when to use the passive)
  • format your writing to make it easier to read
  • structure different kinds of writing
  • show, not tell
  • avoid common grammatical and punctuation mistakes
  • proofread your own writing.

The course also covers what AI can and can’t do well, providing tips on how and when to use it while ensuring your writing is meaningful and human.

Business writing course options:

Customised staff training

This training can be tailored to suit whatever kind of writing you want to focus on, whether it’s grants, proposals, ministerial briefs, emails, public information campaigns or reports.

I can also base exercises and examples on your own documents so participants can clearly see how what they learn applies to their work. This also helps them rethink how they need to approach their writing and what their specific readers need to know.

The training is interactive with lots of exercises. Participants are encouraged to ask questions and discuss their own challenges and situations.

Public half-day plain English business writing webinar

The next course will run over Zoom on Tuesday 23 February from 9.30am to 12.45pm AEDT.

Only eight places are available. Tickets cost $330 (plus GST).

Digital handbooks, certificates and a recording of the webinar will be given.

Online plain English business writing skills course

Study whenever and wherever you want. This online business writing masterclass is equivalent to a full-day course, with six video sessions that each take from 45 minutes to an hour and a half.

It covers all the key skills and techniques you need for business writing: from making sentences easier to read and more effective to how to write different kinds of documents for different audiences.

There are plenty of exercises throughout the course; every time you learn a technique, you’ll then be given an exercise so you can practise it.

You will receive:

  • a handbook that covers essential writing tips and techniques (given as a PDF)
  • a certificate of completion (given as a PDF)
  • unlimited access to the course for up to five years.

Price: US$95

One-on-one plain English business writing training

Personalised one-on-one sessions are also available, allowing me to focus on the specific writing skills you want to build and the type of content you need to write.

I can also provide feedback on your writing.

The sessions can be taught online over Zoom or in person.

“If you have a passion for writing or language, you will love Dan’s workshop! If you don’t have a passion for writing or language, you will love Dan’s workshop! Dan takes a topic that can be bland and transforms it into an engaging exploration of the hows and whys of English.”
Melissah Comber
NGM Group
“This training was relevant to my daily work and will help me cut unnecessary words. No more writing War and Peace! Dan was engaging, patient and had interactive tasks which helped me switch my brain from work to learning mode.”
Lee McSweeny
Mental Health Association of Central Australia
“Thanks Dan for an entertaining and thought-provoking session on how to simplify and streamline writing for business. Your delivery was vibrant and motivating and your passion for writing is infectious. Everyone who writes for business needs this course.”
Wendy Simmons
Screenwest
“I would highly recommend this course to anyone wanting a clear, helpful guide to business writing.”
Christy Tesoriero
Macquarie University
“Dan’s business writing workshop honed into the benefits of communicating in a short and concise manner. It was great to uncover some of the unwritten rules of professional communication to get your message across more effectively. I realised how extensive some of my emails have been and how it may have come across to business partners. I look forward to applying some of the techniques into practice.”
Bruce Bello
Rockbanqe
“Dan’s online Business Writing course is an eye opening experience. It’s simple to access and what you learn can be used immediately. People want to feel heard, so learning to write clearly is a game changer. I recommend this course for people who have something to say.”
Tilly Haughton
GMHBA
“I loved this workshop and Dan’s pragmatic approach. It’s given me a lot to consider in my work and personal communications. Thank you for making this topic fun.”
Kim Mathews
Central Coast Local Health District
“I’ve done a few writing workshops in my career and this was the best.”
Tara D’Souza
ACCAN
“It was a really useful workshop. It helps you think about how you write and the words you use. I learnt a lot about the importance of using plain and everyday language. I will definitely be using what I have learnt in my job.”
Paige Wall
Australian Super
“Dan was fantastic, delivering the writing workshop in an easy-to-follow way. Dan generously answered our questions and provided great insights from his professional life. I’m looking forward to implementing the techniques.”
Katherine
CropLife
“I really felt like my knowledge was being challenged. Dan's knowledge and experience is considerable and I feel privileged to be part of this writing workshop.”
Phillip Falcke
North East Catchment Management Authority
“Dan is an excellent presenter. The material was engaging and easy to understand. I will be incorporating his advice into everything I write from now on.”
Tessa Pelle
Sydney Opera House
“This workshop has helped me to develop a clear understanding of grammar, punctuation and copy. I’ve learnt about common mistakes I’ve been making for years – I won’t now. The practice and activities helped to put it into action and I can’t wait to get back to work with these skills. Thank you!”
Annie Waterworth
“Very practical and easy to implement in everyday writing. Was great to be able to use material from our own website and tweak it to be more understandable.”
Kim McQualter
Murray Local Land Services
“Great presentation, catering to a range of levels. Fantastic examples with context and relevant advice. Your level of research of our business and understanding of our audience made for a worthwhile session for all. Thank you!”
Rachel Drady
GMHBA
“This was a fabulous workshop. It is one of the best I have attended in a long time. It is going to make my writing better. Thank you for your time today.”
Daniel Johnson
Dementia Australia
“I really enjoyed the workshop. Very practical and I think it will improve my writing. Very eye opening and I had many aha moments!”
Ilana Lourival
City of Gold Coast
“This course was easy to understand and very engaging. It was good looking at different ways to shorten a paragraph but still have the same message. I enjoyed it and highly recommend this business writing course to anyone who would like to improve their writing skills.”
Christine Boocock
Mental Health Association of Central Australia
“Great content and very helpful to everyone. The way you engaged everyone made them feel happy to contribute and easily get responses.”
Amanda Manwaring
Department of of Transport and Main Roads
“Really good refresher workshop. Helped to clarify often-made grammatical errors and simplify concise writing habits.”
Rebecca Sands
Knight Frank
“Thanks Dan. Great information, useful tips and lots of content in the handbook, which is a great resource. I’ve learnt a lot of things I’m either doing wrong or could do much better!”
Jenny McDonagh
“Dan was very helpful in improving my writing skills.”
Demi Carigliano
Knight Frank
“I am taking away a lot from this writing workshop: making more use of strong verbs, frontloading and writing short sentences. Thank you very much. Very enjoyable and a rich writing essentials booklet to study.”
Siobhan Steven
“Dan was an engaging presenter and answered all questions well. The exercises were extremely helpful in understanding the content.”
Lurline Byles
Department of Fire and Emergency Services
“I learnt so much from this workshop. Your teaching style and passion for writing is inspiring. Thank you.”
Peter Emptage
“I was really impressed with this writing course and the delivery was both entertaining and engaging. We covered a lot of ground.”
Ewan Richmond
Yarra City Council
“Dan was great. A fresh spin on content.”
Nevin Butcher
“Thank you for a fantastic learning experience. It was great to learn so many new things. I will be a much better writer because of today.”
Andrew Hill
The Salvation Army
“Great workshop. Clear, concise and lots of examples and exercises to do so we could apply what Dan had just outlined. Would definitely recommend.”
Di Ovens
Landgate
“An informative, well-paced and professional workshop. Lots of helpful tips and tricks that are very relevant. Thank you for a good day.”
Michael Hopkins

Will this business writing course show participants how they can use AI?

These days we’re all seeing writing that sounds the same and says less than it ought to.

This is because AI can only work well when it complements, rather than replaces, skills. If people don’t understand what good writing looks like, and how it works, AI can’t help them. They won’t be able to guide it or evaluate what it's produced.

They also won’t be able to edit what AI writes (and if they use AI to edit their own writing, they won’t know when it’s done a bad job).

This course provides tips, prompts and, most importantly, an understanding of what does and doesn’t work well when using AI, with a focus on how to make writing as meaningful and useful for the reader as possible. It's suitable regardless of what kind of AI people use, from ChatGPT and Claude to Copilot.

Who’s teaching this business writing course?

I’m a former Sydney Morning Herald editor and UTS lecturer with over 30 years of professional writing experience. At the paper I covered almost every industry, from health and science to business and IT.

When I left journalism I worked with a wide range of organisations, where I had to write and edit almost everything from proposals, annual reports and board papers to tenders, briefs and website copy.

Over the past 20 years I’ve taught plain English business writing courses to everyone from government departments and councils to universities, financial firms and real estate companies.

What’s the difference between plain English and plain language writing?

Writing in plain English is about using the simplest and clearest words possible: and most people worry they’ll dumb their writing down if they do this.

As a result, most business writing verges on gibberish, filled with ridiculous (and at best abstract) phrases and words.

The next time you read something, whether it’s a brief or an email, and you immediately understand it and know what you need to do as a result, stop and reread it. Any money, it’s been written in plain English. And yet it won’t feel dumbed down: on the contrary, it’ll feel smarter, more confident and, most importantly, more helpful.

This writing course will show how to write this way: and it’ll make you more confident about doing so.


Then again, this is also a plain language writing course

You might have heard the term plain language: after all, many organisations, from government departments to financial firms, have started to use it. So what’s the difference between them?

Whereas plain English is about using simple words, plain language is a broader concept that focuses on making writing as usable as possible in addition to being clear and easy to understand.

Almost everything (even legal and financial information) can and should be written in plain language. That’s why this course doesn’t just explain how to use simpler and clearer words but also shows how to make your writing as effective as possible.

Want more information about this plain English business writing course?

Let me know if you have any questions or would like a quote. I’d be happy to explain how this workshop can be customised to suit you.