Communication skills training for staff and individuals

Make yourself heard – and understood

Good communication is about more than just writing and speaking well – it’s also about listening, putting yourself in other people’s shoes and adapting to different situations.

This workshop will provide staff members with the skills needed to communicate with confidence and improve workplace relationships.

It covers:

  • the importance of keeping communication channels open
  • reframing your message so it connects with your audience (whether it’s a single person or a group)
  • being true to yourself – how to speak casually and engagingly
  • using influencing language to help motivate and get across your point of view
  • how to listen more effectively
  • strategies for having difficult conversations and dealing with conflict
  • how to be more assertive
  • how to give and receive feedback
  • key techniques to make your writing (from emails to reports) more effective and easier to read
  • improving your body language
  • tips on public speaking.

Communication skills training that comes to you

A communication skills workshop ought to be fun, lively and filled with activities and exercises that allow participants to immediately practice what they’ve learnt – and that’s exactly what I offer.

It also needs to be practical, so participants will feel comfortable using the techniques they’ve learned in the workplace.

The course can run for half a day or a full day depending on your requirements.

It can also be customised to suit you – for example, I can tailor it for leaders who would like to become more motivational, or for team members who need to work better together.

Handbooks and certificates will be given to each participant.

Ask about staff training

Public communication skills workshops

I also run communication skills workshops around Australia that are open to the public.

Register your interest and I’ll let you know when the next public course in your area will be.

One-on-one communication skills training

Personalised one-on-one sessions are also available, allowing me to focus on your specific situation and the communication skills you want to build.

Contact me to find out more.