Articles on writing, editing, improving content and more
proofreading
editing
grammar
March 11, 2026
The little-known rule about how to use acronyms
Most style guides have a rigid approach about how to define acronyms. However, if you want the best possible experience for the reader, you need to be flexible. This article explains how.
grammar
marketing
PR and marketing
editing
writing
Why you should avoid superlatives and hyperbole in your writing
We all use superlatives, even if we don't know the term. A superlative is a fancy way of saying something is the absolute best it can be – typical examples are: most best top fastest ultimate premier most trusted.
grammar
punctuation
writing
Why a hyphen and a dash are not the same – and why a dash is easier to use than a semicolon
Writing needs to reflect speech – which is why punctuation marks that add pauses are so important.
email
usability / UX
writing for the web
design
writing
How to write email preview and preheader text
Preview text (some call it the preheader) is so important it can make the difference between someone opening your email or ignoring it – and yet many marketers have no idea what it is.
journalism
writing
writing for the web
PR and marketing
How to write news stories in the inverted pyramid style
It might sound like the name of a strange sex cult, but the inverted pyramid is the most common way you can structure a story.
editing
writing
How to make your writing positive (which is not the same as making it happy or upbeat)
Using positive language is a great way to make sentences short and snappy. At the risk of sounding like a Grinch, this isn’t about being happy and upbeat.
editing
writing
proofreading
Proofreading tips for those who agonise over their mistakes
Everyone can have a bad day when it comes to proofreading. Even the most experienced editors can (and do) read and re-read the same bit of copy only to miss a glaring typo that even a primary school kid can spot.
book reviews
grammar
punctuation
tips
writing
The potty-mouthed guide to using apostrophes
If you find yourself swearing while figuring out when and where to use an apostrophe, you’re not alone.
headlines
writing
Headline writing tips from David Ogilvy
You don’t expect to find great advice for writing online headlines from a book over 50 years old – and yet that’s exactly what I found while rereading Confessions of an Advertising Man by David Ogilvy.