Workshops

Plain English and plain language writing courses

Explain complex ideas, whether they're financial, legal or scientific, clearly and simply without dumbing your writing down.

Customised staff training to make your writing clear, easy to understand and effective

Taught by a former Sydney Morning Herald editor and journalist with over 30 years of experience, this lively and practical course will teach you how to:

  • connect what you need to say with what the reader needs to know
  • plan what you need to write before you even touch a keyboard or prompt AI
  • use the right tone of voice and style for the audience
  • write short sentences
  • use strong verbs to make sentences more compelling
  • write in the active voice (and know when to use the passive, which is an area AI struggles with)
  • use positive language
  • format your writing to make it easier to read
  • structure different kinds of writing
  • show, don't tell
  • understand grammar and punctuation basics
  • proofread.

Writing course options:

Customised staff training

This writing skills course will give your staff the confidence, knowledge and practical skills to use plain language, even when explaining complex issues.

It can be customised to suit you and your team. I’ll take the time to understand what you need and can even base exercises and examples on your own writing if you choose.

The training is interactive and lively: participants are encouraged to ask questions, throw themselves into the exercises and discuss their own challenges and situations.

If you’d like, I can also cover how (and how not to) use AI when writing and editing.

Online plain English writing course

Study whenever and wherever you want. This online writing masterclass is equivalent to a full-day course, with six video sessions that each take between 45 minutes to an hour and a half.

It covers all the key skills and techniques you need: from making sentences easier to read and more effective to how to write different kinds of documents for different audiences.

There are plenty of exercises throughout the course – every time you learn a technique, you’ll then be given an exercise so you can practice it.

You will receive:

  • a handbook that covers essential writing tips and techniques (given as a PDF)
  • a certificate of completion (given as a PDF)
  • unlimited access to the course for up to five years.

If you’d like personalised feedback – or to workshop your own writing – we can also arrange an optional one-on-one Zoom session for an additional fee.

Price: US$95

One-on-one writing training

Personalised one-on-one sessions are also available, allowing me to focus on the specific writing skills you want to build – and the type of content you need to write.

I can also provide feedback on your writing.

The sessions can be taught online or in person.

"This training was relevant to my daily work and will help me cut unnecessary words. No more writing War and Peace! Dan was engaging, patient and had interactive tasks which helped me switch my brain from work to learning mode."
Lee McSweeny
Mental Health Association of Central Australia
"Thanks Dan for an entertaining and thought-provoking session on how to simplify and streamline writing for business. Your delivery was vibrant and motivating and your passion for writing is infectious. Everyone who writes for business needs this course."
Wendy Simmons
Screenwest
"Dan’s business writing workshop honed into the benefits of communicating in a short and concise manner. It was great to uncover some of the unwritten rules of professional communication to get your message across more effectively. I realised how extensive some of my emails have been and how it may have come across to business partners. I look forward to applying some of the techniques into practice."
Bruce Bello
Rockbanqe
"I loved this workshop and Dan's pragmatic approach. It's given me a lot to consider in my work and personal communications. Thank you for making this topic fun."
Kim Mathews
Central Coast Local Health District
"I've done a few writing workshops in my career and this was the best."
Tara D'Souza
ACCAN
"It was a really useful workshop. It helps you think about how you write and the words you use. I learnt a lot about the importance of using plain and everyday language. I will definitely be using what I have learnt in my job."
Paige Wall
Australian Super
"Dan was fantastic, delivering the workshop in an easy-to-follow way. Dan generously answered our questions and provided great insights from his professional life. I'm looking forward to implementing the techniques."
Katherine
CropLife
"I really felt like my knowledge was being challenged. Dan's knowledge and experience is considerable and I feel privileged to be part of this workshop."
Phillip Falcke
North East Catchment Management Authority
"Dan is an excellent presenter. The material was engaging and easy to understand. I will be incorporating his advice into everything I write from now on."
Tessa Pelle
Sydney Opera House
"This workshop has helped me to develop a clear understanding of grammar, punctuation and copy. I've learnt about common mistakes I've been making for years – I won't now. The practice and activities helped to put it into action and I can't wait to get back to work with these skills. Thank you!"
Annie Waterworth
"This was a fabulous workshop. It is one of the best I have attended in a long time. It is going to make my writing better. Thank you for your time today."
Daniel Johnson
Dementia Australia
"I really enjoyed the workshop. Very practical and I think it will improve my writing. Very eye opening and I had many aha moments!"
Ilana Lourival
City of Gold Coast
"This course was easy to understand and very engaging. It was good looking at different ways to shorten a paragraph but still have the same message. I enjoyed it and highly recommend this business writing course to anyone who would like to improve their writing skills. Thank you Dan."
Christine Boocock
Mental Health Association of Central Australia
"Great content and very helpful to everyone. The way you engaged everyone made them feel happy to contribute and easily get responses."
Amanda Manwaring
Department of of Transport and Main Roads
"Really good refresher workshop. Helped to clarify often-made grammatical errors and simplify concise writing habits."
Rebecca Sands
Knight Frank
"Thanks Dan. Great information, useful tips and lots of content in the handbook, which is a great resource. I've learnt a lot of things I'm either doing wrong or could do much better!"
Jenny McDonagh
"I am taking away a lot from this workshop: making more use of strong verbs, frontloading and writing short sentences. Thank you very much. Very enjoyable and a rich writing essentials booklet to study."
Siobhan Steven
"Dan was an engaging presenter and answered all questions well. The exercises were extremely helpful in understanding the content."
Lurline Byles
Department of Fire and Emergency Services
"I learnt so much from this workshop. Your teaching style and passion for writing is inspiring. Thank you."
Peter Emptage
"I was really impressed with the course and the delivery was both entertaining and engaging. We covered a lot of ground."
Ewan Richmond
Yarra City Council

What's the difference between plain English and plain language?

Writing in plain English is about using the simplest and clearest words possible: and most people worry  they’ll dumb their writing down if they do this.

As a result, most business writing verges on gibberish, filled with ridiculous (and at best abstract) phrases and words.

The next time you read something – whether it’s a brief or an email – and you immediately understand it and know what you need to do as a result, stop and reread it. Any money, it’s been written in plain English. And yet it won’t feel dumbed down: on the contrary, it’ll feel smarter, more confident and, most importantly, more helpful.

This writing course will show how to write this way: and it’ll make you more confident about doing so.

Then again, this is also a plain language course

You might have heard the term plain language: after all, many organisations, from government departments to financial firms, have started to use it. So what’s the difference between them?

Whereas Plain English is about using simple words, plain language is a broader concept that focuses on making writing as usable as possible in addition to being clear and easy to understand.

Almost everything – even legal and financial information – can and should be written in plain language. That’s why this course doesn’t just explain how to use simpler and clearer words but also shows how to make your writing as effective as possible.

Who will be teaching these courses?

I guarantee every course will be taught by myself, Dan Kaufman: a former Sydney Morning Herald editor with over 30 years of writing experience and over 15 years’ experience in training a wide range of organisations, from government departments, councils and health services to law firms, not for profits and universities.

Over that time I have helped my clients improve a wide range of content for a variety of different audiences, including:

  • briefs
  • reports
  • proposals
  • brochures
  • public information campaigns
  • emails
  • website content.

I have also taught at The University of Sydney, UTS and the Australian Centre for Independent Journalism (ACIJ).

Need more information about this plain English writing course?

Let me know if you have any questions or would like a quote.